Uliana
U
R
Rybina
Digital Transformation Lead | Customer Experience, AI & Automation
I lead digital transformation across European operations, turning customer experience and operational performance into measurable business impact.
efficiency improvement
employees enabled
infrastructure cost reduction
ROI in Digital Marketing 
Initiatives
Logos of companies I worked with:
Most organisations struggle to turn digital ideas into real business impact in fast changing environments. I lead digital transformation in those conditions.
What I focus on
Customer centric
transformation that
increases conversion
and retention
AI and automation adoption that
increases
productivity
Cost efficient experimentation 
with fast validation 
and clear ROI
Operational rollout that drives efficiency and scalable performance
Stakeholder 
alignment that accelerates adoption and execution
I lead transformation at scale and make it work in practice.
I bring
Speaking & workshops
I speak and facilitate sessions for senior managers 
and specialists on practical digital transformation, 
customer experience, and AI adoption.
AI and automation adoption in practice
AI Scirpting for Senior Managers
Business Architecture in VUCA/BENI world
M365 Digital Transformation and Automation
Data Culture Development: Neuroscientific Approach
Driving adoption and overcoming resistance across teams
Recent topic
Low cost digital experimentation: how organisations can test automation and AI without large budgets
My approach combines fundamential 
education in neuroscience and innovation 
sciences with 6+ years of hands-on 
transformation experience, enabling 
me to design solutions that drive 
real adoption, not just strategy.
Uliana Rybina
Let’s discuss how digital transformation
can create measurable business impact.
Key Achievements
Who I work with
  • Led Europe wide digital transformation initiatives

  • Enabled 20,000+ employees through digital adoption and upskilling

  • Improved efficiency by ~20% at constant headcount

  • Reduced infrastructure footprint by 52%
  • Companies hiring digital transformation or customer excellence focused leaders

  • Teams implementing AI and automation

  • Leaders aligning strategy with execution

  • Organisations improving customer journeys through digital
Publications
Optimising growth for 
students and organisations
Alumni Story